AUDIT SUMMARY

Understand where the workflow breaks,
where humans keep it running,
and where AI can safely help.

AP exceptions — 3-way match failures, missing POs, urgent overrides.

OVERALL READINESS

TOP FRICTION

Approval loops outside ERP

Email and Slack approvals create undocumented decisions and replay work.

MOST FRAGILE AREA

AP exception triage

Urgent supplier releases depend on tribal knowledge and manual prioritisation.

FASTEST SAFE WIN

Exception intake standardisation

Create structured reason codes and escalation rules before automating downstream actions.